Amman, October 2016 - OFFTEC – a subsidiary of OFFTEC Holding Group (OHG) – has been named a ‘Preferred Partner’ of Dell in Jordan, thereby achieving the highest possible level of partnership with the leading international computing solutions provider. Under the upgraded partnership, Dell will provide the Company with increased support and sales incentives, enabling OFFTEC to offer its clients with improved customer service on the latest Dell products.

As a ‘Preferred Partner’ of Dell, OFFTEC is now recognized as an expert in key Dell product and service areas. To attain this status, the Company was obligated to meet several criteria, including providing its staff with mandatory training, thereby ensuring that OFFTEC employees are well versed in Dell solutions and services.

OFFTEC strives to consistently extend top-notch service through its team of specialized sales executives, IT technicians and after-sales support staff, who professionally serve customers all through the sales cycle, installation and warranty period.

“We are delighted to have achieved the highest partnership level with a leading international company of Dell’s stature,” said Abdelrahman Alzoubi, IT Infrastructure Business Development Manager at OFFTEC. “As we enter this new phase in our mutually-beneficial relationship with Dell, it is gratifying to note that we have taken a step forward, not only in our efforts to build strategic partnerships with major players in the IT sector, but also to continuously offer the very best to our clients.”

In turn, Mohammed Helal, Country Manager-Levant at Dell, remarked, “Throughout our years of collaboration with OFFTEC, we have enjoyed the reliably professional conduct of the OFFTEC team, the members of which consistently demonstrate their skill and passion toward achieving customer satisfaction. We look forward to providing increased support to OFFTEC in the future, working side by side with its staff to provide its clients with access to the latest innovations from Dell.”

OFFTEC is a leading provider of innovative business and technology solutions in the areas of Banking Technologies, Furniture Solutions, Office Technologies, IT Infrastructure, Networking and IT Security, Physical Security Solutions, Plastic Card Technologies, and Software Solutions. OFFTEC has built a large customer base spanning various industries including banks, private sector companies, governmental agencies and educational institutions, among others.